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Belvedere Hotels, Ltd. Internet Privacy Policy

Belvedere Hotels is one of Greater Cincinnati’s fastest growing, premiere hotel companies.  Supported by the long history and excellence of its sister real estate development and construction companies, Belvedere Corporation and Belvedere Construction, Belvedere Hotels’ reputation for quality service continues the tradition.  As a “full service” hotel owner and management firm, the company offers its patrons a wide variety of hotel services in a manor that is expected of a first class hotel company.  

This Internet Privacy Policy demonstrates Belvedere's continuing commitment to customer service, and addresses questions about the type of personal information we collect on our websites.

On our websites we collect information that you voluntarily provide in order for us to provide services and products, process reservations and other transactions you request, and provide customer service. We may also use the personal information we collect for other business purposes such as to better understand customer needs, enhance relationships, make appropriate offers, improve website performance, or facilitate third party offers we feel will be of interest to you.

More detail about the personal information we collect and the collection of information through web technologies such as "cookies," is described below in the section called "Categories of Information We Collect." More information about the third parties with whom we may share your personal information is described below in the section called "Sharing Personal Information Collected on our Websites."

Additional information about the terms of use of our websites is available in our Site Usage Agreement. As used in this Policy, the term "Belvedere" means Belvedere Hotels, Ltd., "we", "our" and "us" include Belvedere and all of its hotels.

This Internet Privacy Policy applies only to the personal information that is collected on those public websites where we post this policy (i.e. not information collected elsewhere,) including kingsislandresort.com, kingsislandresort.com, cincinnatihilton.com, and numerous other Belvedere Hotels, Ltd. websites.

Categories of Information We Collect

Reservations:
When you make a reservation we will request your name and address information along with other information to assist with your reservation and stay such as credit card number, date of arrival/departure, membership account, and room preferences.

Contact Us, Meeting Requests:
When you request additional information related to our services or properties, we will request your name and contact information such as address, email address, phone number, and event information.

If you are interested in obtaining more information about meeting and event planning, we may request your name and contact information such as street address, phone number, and email address. We may request more information about your organization, such as organization name, annual budget for events, number of events you sponsor per year, date of event, number of guests, and number of guest rooms required.

When you contact us from one of our sites, we may retain information such as your comments, your email address, our responses, and any follow up conversations we have. We may use this information for several customer service purposes, to measure our response to your comments and concerns, to enhance your experience, and to improve our service to you.

Online Feedback
We may occasionally conduct feedback surveys to better understand the effectiveness of our websites. Your participation in these surveys is voluntary. During these surveys, we may collect your name, street address and email address.

Employment
If you choose to apply for employment online, you will be required to provide your name, home address, telephone number, email address, employment history, and the name of the high school and college you attended. You will also be asked to provide the schedule you are available to work, your salary history, whether you can submit proof of eligibility to work in the U.S., your age, and other employment-related items.

Use of Web Technologies to Collect Information

We may automatically track and collect your IP address, domain server, the type of computer and type of web browser you are using and use "cookies" to (i) customize content specific to your interests, (ii) maintain persistence of your session on our website. Some of the websites operated on our behalf are hosted and managed by other companies who may track and collect this information.

What are Cookies?

 "Cookies" are pieces of text-based information that your browser and your operating system store on your hard drive for record-keeping purposes.

 Cookies can store user-specific information to identify which parts of a site have been visited or keep track of previous selections.

 Cookies can personalize and enhance the user's visit.

 Cookies are a common industry standard, and are used by most major commercial websites.

How We Issue and Use Cookies.

 We may issue and use cookies to enhance your visit to our websites and the services we offer on these sites. We value your time, and we want to help you find the information on our websites as quickly possible. The use of cookies helps us to achieve that objective.

 We issue and use cookies to keep track of the number of visits to pages and sections of our websites. We use this to determine the most visited and least visited sections of our sites. These statistics help us to make improvements and enhancements to our websites, and this information is easily tracked with cookies.

 We may use observed preferences to target specials to users.

 If you are a registered member of the site and accept cookies, we can tailor the site to your personal preferences.

You May Choose to Accept or Deny Cookies
Most browsers are initially set to accept cookies. However, you can choose whether to accept or deny cookies, and your browser will likely allow you to change your cookie preferences.

Sharing Personal Information Collected on our Websites

We may share personal information among the Belvedere Hotels, Ltd. properties. When you use a credit card to purchase goods or services, we may share your information with the credit card company. Use of shared information is subject to third parties' policies.

We rely on service providers to help us deliver products and services, such as administering the reservation engine.

During the course of our business, we may also share aggregated demographic and statistical information that is not personally identifiable.

Business Transfers
In the event that Belvedere Hotels, Ltd., or any of its associated properties, merges with or is acquired by another legal entity, the personal information collected by Belvedere may be transferred to that other legal entity as an asset.

Legal Requirements
Belvedere Hotels, Ltd. will disclose personally identifiable information without your permission when we believe in good faith that such disclosure is required by law, or is necessary or desirable to investigate or protect against harmful activities to guests, visitors, employees, or others, or to property (including this site).

Third Party Websites

We do not control and shall not be responsible for the collection of personal information by third party websites, including hotel room distributors, websites not controlled or authorized by Belvedere, and others. Third party websites that are accessed through links on our websites have separate privacy practices. We have no responsibility or liability for the practices and policies implemented by third parties on their websites. Third party websites may have received permission from Belvedere to use Belvedere logos or trademarks but will not offer a link to this Internet Privacy Policy. You may contact them directly to ask questions about their privacy practices and policies.

If you enter or choose to leave our websites via links to other non-Belvedere sites (including those of our advertisers, vendors, content providers, affiliates and partners), your visits to those sites are not covered by this Internet Privacy Policy.

Internet Privacy Policy Changes

In the future, we may make changes to this Internet Privacy Policy. The revised Internet Privacy Policy will be displayed via a link on this website so that you will know what types of information we gather and the categories of third parties with whom we may share the information.

Effective Date

This Internet Privacy Policy is effective as of January 1, 2004.

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